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Rooted in Community. Committed to Your Care.
Teamwork

A Legacy of Caring for Our Community

Since opening our doors in 1959, Cibola General Hospital has been dedicated to meeting the healthcare needs of our region. As a critical access hospital in Grants, NM, we play an essential role in delivering care to surrounding rural communities, providing access to important medical services closer to home.

Many of our team members grew up right here in Cibola County. They understand the people we serve because they are part of this community, bringing a level of connection and compassion that shapes every patient experience.

Cibola General Hospital Staff

Our Mission, Values, & Vision

At Cibola General Hospital, our mission is built on four guiding principles that shape every interaction and every decision we make:

These values reflect our commitment to creating a healthcare experience that is personal, accessible, and meaningful for our entire community. Let our family CARE for your family.

As a community hospital, we are also dedicated to being a leader in our community by not only providing exceptional patient care but also by being a place where our employees feel proud to work and where students can learn.

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A Healthcare Team You Can Trust

Our providers and staff bring together experience, dedication, and a shared commitment to patient-centered care. With decades of combined experience across specialties, our team works collaboratively to support your health and well-being.

From physicians and nurses to support staff and community health workers, every member of our team plays a role in creating a positive, supportive care experience. We focus on building relationships, taking time to listen, and helping patients feel confident in their care.

Want to join the Cibola team? Visit our Careers page to learn more.

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Dietary Services & Nutrition Support

Our dietary services team works to provide wholesome, balanced meals that support each patient’s care plan and dietary needs. Meals are prepared according to physician orders, and a consulting registered dietitian is available on-site weekly to help ensure patients receive appropriate nutritional guidance during their hospital stay.

For patients, visitors, and staff, our cafeteria provides convenient dining options, including hot meals, snacks, and a variety of beverages, while vending machines are available throughout the hospital for added convenience.

Cafeteria Hours:

Staying Connected to the Grants Community

Cibola General Hospital is proud to be a dedicated community partner committed to improving the health and well-being of the people we serve. We also participate in local health fairs, birthing classes, school outreach initiatives, and sponsorships of local athletic programs.

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Our Commitment to Quality

Cibola General Hospital is Accredited by The Joint Commission

Facts about Hospital Accreditation

The Joint Commission has accredited hospitals for more than 50 years, and today it accredits approximately 4,167 general, children’s, long-term acute, psychiatric, rehabilitation, & surgical specialty hospitals, as well as 373 critical access hospitals through a separate accreditation program. Approximately 82 percent of the nation’s hospitals are currently accredited by The Joint Commission.

A Patient Lying Down And Having Their Leg Examined At The Cibola General Hospital

Eligibility

Joint Commission accreditation is awarded to hospitals that meet rigorous standards for quality, safety, and patient care. Accredited organizations must continuously evaluate and improve their services, clearly define the care they provide, meet Joint Commission requirements, and, when applicable, satisfy federal hospital standards established by Medicare and Medicaid.

Cibola General Hospital Staff Member Helping A Patient

Benefits of Accreditation

Joint Commission accreditation demonstrates a hospital’s commitment to quality, safety, and continuous improvement. It helps strengthen patient safety programs, build community trust, improve operations and risk management, support staff development, meet regulatory requirements, and maintain Medicare certification while earning recognition from insurers and healthcare partners.

A Pateint Having Their Leg Examined At The Cibola General Hospital

Standards

Joint Commission standards establish expectations for safe, high-quality patient care and hospital operations. Developed with input from healthcare experts and consumers, the standards cover key areas including patient safety, infection prevention, emergency preparedness, leadership, nursing, medication management, staff qualifications, patient rights, and continuous performance improvement.

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Survey Process

To earn and maintain Joint Commission accreditation, hospitals undergo comprehensive on-site surveys conducted by experienced healthcare professionals. These unannounced evaluations assess compliance with quality and safety standards through patient care reviews, staff interviews, observations, documentation, and an in-depth examination of hospital processes focused on continuous performance improvement and patient outcomes.

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Performance Measurement Requirements

The Joint Commission’s ORYX® program uses performance and outcomes data to support quality improvement and accreditation. By aligning hospital quality measures with Centers for Medicare & Medicaid Services (CMS) requirements, ORYX helps hospitals track care outcomes, improve patient care, and streamline data collection and reporting processes.

Front Desk Of The Cibola General Hospital

Cost of Accreditation

Joint Commission accreditation fees vary based on a hospital’s size and complexity and include annual subscription and on-site survey costs. Survey fees help cover evaluation expenses, while accreditation provides hospitals with access to resources, guidance, and tools that support quality improvement and compliance efforts.

Front outside entrance of Cibola General Hospital on a sunny day

Hospital Information Available to the Public

Information about the safety and quality of accredited hospitals is available to the public at Quality Check®, www.qualitycheck.org. This comprehensive listing includes each accredited hospital’s name, address, telephone number, accreditation decision, current accreditation status, and effective date, as well as its Quality Report. Quality Reports include detailed information about a hospital’s performance and how it compares to similar hospitals.

For More Information

For questions about standards, contact the Standards Interpretation Group at st*******@*************on.org or 630-792-5900. For questions about hospital accreditation services, call 630-792-3007. Corporate offices for systems of accredited organizations (i.e., multi-hospital systems in all states) should call 630-792-5778.

State Compliance Hotlines
Organization

Cibola General Hospital Compliance Hotline

New Mexico Health Care Authority Consumer Complaint Program

The Joint Commission Office of Quality and Patient Safety

Providing Healthcare with a Hometown Touch

Whether you visit us for emergency care, specialty services, surgery, rehabilitation, or routine healthcare needs, you can expect to be treated with dignity, respect, and kindness. At Cibola General Hospital, you’re more than a patient; you’re our family, our neighbors, and our community. We are honored to serve you and your loved ones.

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Public Information | Community & Staff

This information is being provided as required by the state of New Mexico.

Upcoming Hospital Board Meetings

Any questions for the Board must be submitted by 9:00 a.m. on the day of the meeting. Please email your questions to ex*****************@************al.com. The meeting will be open to the public.

FISCAL YEAR 2025 – 2026 (Month & Agenda)